Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation by email with tracking information where available.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the destination of your order. The shipping rate shown at checkout is the final applicable shipping charge for your order.

Estimated Delivery Times

Netherlands: 1–2 business days after dispatch.

European Union: approximately 2–5 business days after dispatch.

United Kingdom: approximately 3–7 business days after dispatch.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, public holidays or customs processing.

International Orders

Orders shipped outside the European Union may be subject to import duties, taxes or other charges imposed by the destination country. Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.

Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and correct before placing your order. Farø Eyewear cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Orders

If your order arrives damaged, or if you believe your shipment has been lost, please contact us at info@faro-eyewear.com as soon as possible. We will review the situation and assist you with an appropriate solution.